StockX Kiboshes the Fakes. Or were you stuck with the fakes? Answers to common customer questions. We verify condition: we evaluate deadstock quality and check for any and all product defects. Before StockX, how did you know your shoes weren’t fake? StockX also provides both … Your email address will not be published. However, they still haven't admitted that the jacket is fake, nor will they take this item off the market (i.e. Unlike on eBay, if there is a problem with the sale, the buyer goes to StockX with concerns instead of the seller. At first I thought I had received a lightly worn pair that someone had used and thrown out the wrapping paper. Simple: because it’s what we do. Once you purchase an item on StockX, the seller first ships it to one of the StockX’s authentication centers. Pop those bottles. The issue is. StockX authenticates all products before they're sent to you, so you never have to worry about scammers and fake items. Real Js don’t have that issue. There was no tagged attached to the item. Did StockX let you send yours back? According to StockX refund policy due to the anonymous nature of the live market, they are unable to offer refunds, exchanges or swaps of any kind - including if you ordered the wrong size. If you’ve never heard of StockX, it’s “the stock market of things” where people go to sell and buy hyped up sneakers (and more recently, watches, purses, and clothes). Once a sale happens, the seller has two days to send the item to the StockX … Seeing that I’m not a scumbag, all 19 pairs have passed authentication. StockX will provide you with a shipping label that you can print out. It's very difficult to get a response from stockx. If you send items to us that we deem inauthentic or unsellable in our sole and reasonable discretion, the buyer will be refunded the full amount they paid for the items and you will have the option to have the items sent back to you or disposed of by us. Sellers in the US and most other countries can either hit up the nearest UPS store location (which you can find right here) or schedule a UPS pickup at your home or office. Sellers on StockX list their deadstock sneakers for a specific price (the ask). No inserts. I just received a fake pair of air Jordan bred 11s, it came with no box, brown cardboard inserts and it only says Nike, not Nike air on the insole. If you buy a pair, the seller will send them to StockX, where the company’s in-house authenticators will ensure that you’re getting the real thing, not a … I just got a fake pair of Nike x Acronym Air Prestos from StockX. If you wanna prove me wrong, find some pictures of fakes of these online and we can compare them to yours. Step 2 is Authentication: A multi-point inspection across the entire product making sure the buyer gets the authentic product, never fake. That’s terrible, man. Fake checks drive many types of scams — like those involving phony job and income opportunities, online classified ad sales, and others. I just received my order awhile ago. However, there is one glaring flaw that fakes present: if the StockX tag scan takes you to their website, you’re looking at a counterfeit tag. There was also a lot of excess glue where the elephant print meets the leather. In the end, I sold mine back at a small profit per StockX’s instructions. This gave me about a 5% inkling that something was amiss. Now, I’m not saying StockX passes fakes all the time. DING! And look at the spacing in the words. Part of the game being a sneakerhead is buying and reselling sneakers to support your own habit. When you buy a product there is no gaurentee they will send you a part. Shipping deadlines range between two to five days, depending on the product. Let me know if you have something in place or plan on doing something, I’m onboard! The stitching is solid throughout, and Jordan’s nuts aren’t in danger of hanging out of his shorts. We verify product accuracy: does the product match the invoice. This was the deciding factor. Buyers enter how much they’re willing to pay for a pair of shoes (the bid). DING! They are coined “The Stock Market of Things”. I’m thinking it is a counterfeit. Their response was "While these shoes are 100% authentic, we did send the wrong style to you. I have sent many email to resolve my issue but stockx takes 3 days to reply To any email and every time it's a different member of staff, but no one seems to get to the bottom. There are two ways to sell on StockX: placing an Ask or Selling Now. What is excellent with StockX is its strict authentication process. It’s a completely different font! Is StockX Reliable? I’m assuming he either forgot, or figured this would get swept under the rug. Many have had the short end of the stick, but the company makes sure that none of that disappointment will exist. Oh ok. I’m still fighting with them, they’ve seemed to have ghosted me and no longer responding. If you choose to have the items sent back to you, we will send you an invoice for the … StockX bans sellers from its platform that willfully or repeatedly attempt to sell fakes. the whole Authentication process by StockX is a lie. DING! It’s tough work, but we’re up to the task. Scanning the StockX tag code will yield you an internal code used by the company which, for the time being, can not help you anyhow. Again, thinking StockX authenticators passed these, I figured someone wore them and tried to make them look new, but this was a major red flag for me. Different font/spacing on the sole sticker. “Everyone is concerned about fakes,” Luber told TechCrunch, explaining that StockX’s process allows buyers and sellers to not worry about counterfeit merchandise. We verify size: You might think this is a simple, but we have to check this every time. by Sneaker Headquarters | Mar 24, 2018 | Nike, The Blog | 9 comments. Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. You can set the number of days until an ask expires: 1, 3, 7, 14, 30, or 60. StockX wouldn’t remove the XDR tag to place their own tag on the shoe. There are also a lot of imperfections. Sign up for our newsletter. Once your item has sold, you will have a shipping deadline to meet. If a pair arrives and happens to be fake, Sneaker Con will then send it back to the seller and won't charge the buyer. I’m 99% sure these are fake. I’m planning on writing my state attorney general to see if there is anything they can do to help me. This is where things get really real. Since the time of the purchase the price of the graphics card has risen 700 dollars. Notify me of follow-up comments by email. That’s really odd. StockX is a authentication service and therefore have been fraudulently selling the public it’s services. The above crop, made to look like those used by reselling platform StockX to confirm legitimacy of shoes sold on its site, was spotted on Rep Sneakers, a Reddit community dedicated to fakes. So I did, reluctantly. You see, I have a pair of the Nike Zoom Vapor AJ3 RF Fire Reds that I purchased directly from Nike. Now the hue is different. Well, there are 5 factors that I took into consideration when examining them to come to this conclusion. An Ask signals your intent to sell - it is a listing designating the specific price that you are willing to sell your item for. They never even conduct a basic check!!!!! It was easy for me to spot the imperfections on the Atmos pair from StockX when putting them side by side: Now I know the whole model of StockX is based on guaranteeing buyers the authenticity of what they’re paying for. A fake tag QR code is likely to just redirect you to the StockX website. I have been sold fake Jordan 11 Platinum Tints as well. Please help me. © 2018-2020 Sneaker Headquarters. Smoking gun. Of course, that seller will receive a negative review based on that item. I think this issue would be easily resolved over a phone conversation. Once verified as authentic, StockX sends it to you. “Because we check, most people don’t even try to send fakes through us,” Luber said. It’s the whole point of having the middle-man to make sure everything’s legit. To be honest I expected them not to pass. You will need to make sure the product is appropriately packed to the StockX standards, and you will need to send it via UPS. I’ve worn them a couple of times, but I keep everything that comes in the box when I have a hot pair of kicks I plan on maintaining for a long time. Don't spread fake news. Unfortunately I don’t have anything in the works. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers. Channeling Dr. Dre: He's "the doctor they told you to go see.". Once the sneaker has passed their authentication process, payment is released to the seller (minus StockX’s commissions, of course) and the shoes are shipped out the to buyer. In my assessment there’s now a 40% chance these are fake. We verify and perform a detailed review of all product materials: are all the materials used in the product real. Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. I searched the Adidas website and could not even find this style. It’s tough work, but we’re up to the task. To date, I’ve sold 19 pairs of sneakers on StockX. StockX provides an easy platform for resellers and customers to use. The shoes and shipping were already expensive enough and that added fee adds up when you buy multiple shoes at a time. Here’s how we do it: We perform a 2 … I say up until now because I’m 99% certain StockX shipped me a fake pair of Nike Zoom Vapor AJ3 RF x Atmos sneakers. Now, I’m not saying StockX passes fakes all the time. That’s fine. How to scan a StockX … The proof is in the font. For buyers, when you find a shoe model you like, you can make an offer that any reseller can accept or you can purchase immediately at the lowest asking price listed. This is the transcript of my messages and his response: I never received a DM, email, or any further communication. The rise of e-commerce platforms has led to an increase in counterfeit … In addition, we just sent you a private message for your order details and email address so that we can locate your inquiry. BIGGEST RED FLAG OF THEM ALL!!! Utter disgrace, think twice before you use stockx. If you find yourself in possession of a StockX tag that you suspect might be counterfeit, you can use your smartphone to scan it. Better together. The StockX Card But they did! I also don’t like having to buy each shoe by itself because you gotta pay a shipping cost for each item. 65% chance these are fake. There’s gotta be a sneakerhead lawyer out there somewhere. I’m actually curious how often this type of thing happens, and if StockX has any data on it. I guess I can try to sell these back on the site but it doesn’t seem right. Only the sticker, which was tored and sticked it inside the sole pf the shoes. Hi, Good day. The good news is you can always resell with if you no longer want your item. If someone you don’t know sends you a check and asks for money back, that’s a scam. I was a little shocked their official response was re-sell them on the site. StockX told users that the email was legitimate and not a phishing email as some had suspected, but did not say what caused the alleged … If so, I’ll let you know. First things first, congratulations! I’ve purchased 11 pairs of sneakers on the site, and up until now, have only had one minor issue (the box was damaged, StockX reached out to me to make sure I still wanted the shoes, and then shipped them). Your email address will not be published. I don’t know. Every product passes every single step in the authentication process before they reach the seller: always authentic, never fake. Why do we do this? Thanks for feedback. Perhaps they can help you as well. 1. I had a 3080 get authenticated, pass and than there was a "problem" with order. If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. No arrests, no accusations. I’m thinking there’s a 20% chance they’re fake. StockX’s authenticators verify that the shoes are brand new, deadstock, and authentic. What happens if my items are found to be fake? After purchase, the seller ships the shoes to StockX where they are authenticated to ensure they are not fakes. Stockx is one of the worst companies to purchase from. Maybe the Atmos pair has a green looking sticker. All rights reserved. The one on the left is from my authentic pair, the one on the right is on the Atmos pair from StockX. I’m surprised these passed by anyone. When the Atmos arrived, there was no wrapping paper. If these were real, they’d have the tag. We verify color: You need to be able to flex in the right colorway. A buyer on StockX decided to purchase your item! StockX MKT Watch: Butters go big, Supreme’s summer heat, and Palace on Centre Court. I can be reached on twitter @sneakerheadqtrs any time. We perform a 2-stage process for identifying fakes. Deadstock Nike Zoom Vapor AJ3 RFs come with RF/Jordan wrapping paper in the box. about 25 dollars a day. You do you fam. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers. There has to be something we can do as consumers. If a buyer lifts the ask or a seller hits the bid, the buyer is charged for the pair of shoes and the seller has 2 business days to ship them to StockX with the pre-paid shipping label provided. Provide your order details and our team will be happy to look further into your payout. We verify and perform a detailed review of the packaging: are the boxes undamaged; do they match the product; is the packaging legit. I would always buy my shoes from Stockx but once they added that new fee I had to stop. I’m newbie on buying at stockx and I’m from the Philippines. They’re really clearly fakes, the spacing on the shoes is really messed up, stitching is all over the place, cage overlaps on the shoe, nike swooshes are slightly different size and position, and the soles on the shoes are different size/position on each shoe and overall very uneven. I have zero experience authenticating shoes and I could instantly tell something was wrong. All Asks are listed from low to high on the product page. StockX support home page. If it turns out the item was fake, you receive a refund, and the seller gets his fake item back. Right where the XDR tag should be was the StockX authentic tag. I’m actually curious how often this type of thing happens, and if StockX has any data on it. But there are some problems, I had discount last year because I ordered 5 pairs and my discount disappeared without information from StockX. Why do we invest so much time and energy to train authenticators, and test and re-test every conceivable detail of every product? A post shared by StockX (@stockx) “When we look at the most attempted fakes in 2016 vs. 2020, one of the most notable shifts we see is in the types of sneakers on the lists,” says StockX… So I’ll break it down further how I came to the conclusion. First, let me explain explain a bit about StockX. Design & Development These had tissue paper stuffed in them. StockX bans sellers from its platform that willfully or repeatedly attempt to sell fakes. The real tag will yield a code that the company uses to identify a particular brand and model of sneakers or another item. Ok, thanks. The fact that you think these are fake means you have a lot to learn here. All I'm saying is you can't just be saying somebody sold you fakes if you don't even know what fakes are. I’d love for someone from StockX, if they read this, to respond and give some input. If you keep sending them fakes they will suspend your account. As you saw in the video, there’s a gap in the stitching where Jordan’s crotch is on the tongue. StockX bans sellers from its platform that willfully or repeatedly attempt to sell fakes. Shoes had tissue paper stuffed in toes instead. But now the ball is in your court – y ou now have 2 business days to ship your item to us. Once you reach out you will receive an automatic message with a case number and a response from support within 1 business day. After I got paid out, I reached out to StockX’s founder on Twitter. They got the english line right, but take a look at the French translation- there’s no gap between EX and T.  BOOM! During the verification process, we verify everything about the product. Not only did they ship me the fake pair of sneakers, their response was to resell them on their website if I didn’t want them: So how can I tell these are fakes? Maybe you could squint at the product photo, or read the seller’s reviews, but you were really only armed with a hope and a prayer. Now don’t get me wrong, they’re good fakes. by, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window). The stitching itself has small gaps all over. … My sticker is a little reddish/pink, the other sticker has a green tint to it. Jordan 11 “Bred” Rumored to Drop Holiday 2019, Nike Sent me a Pair of Flyknit 1s From Nike Korea Instead of Homage to Homes. We verity and perform a detailed review of product construction: do all seams, stitching, glueing, and other construction details correspond to the product, As a result of our authentication process, less than .3% of customers are ever unhappy with their products. All leather, no pleather, never fake. StockX gave sneakerheads an alternative to shady local meet-ups and eBay, promising buyers and sellers alike peace of mind. I got fake yeezys off stockx too I didnt notice until last weekend and I got them in around april.. they have either bad authenticators (because I've seen videos of people saying they got fakes) or they as well as flightclub are selling fakes/authentics.. but I feel like if a spot has 1 fake they're all fake, I mean why not? There, you can buy and sell deadstock Adidas Yeezy, NMD or Retro Jordans, Supreme Streetwear, luxury handbags, etc. I am keeping my eyes peeled for a class action suit. I’ve never heard of StockX shipping shoes without a box. Look at these stickers. In a fake check scam, a person you don’t know asks you to deposit a check – sometimes for several thousand dollars and usually for more than you … I’d love for someone from StockX, if they read this, to respond and give some input. You didn’t have much assurance that the sneakers you bought online were authentic. When I wrote in to StockX, I was told that they sent a wrong style. When StockX.com launched and started gaining traction in 2016, they changed the game. they will put it up for sale again once the jacket is returned to Stockx) No box? Would-be buyers whose orders are stopped by the discovery of a fake get refunds if no similar item is available. I wouldn’t call sneakers from StockX fake unless I had damn good reason. I can be reached on twitter @sneakerheadqtrs any time. Required fields are marked *. UPDATE 2: StockX finally provided a shipping label for me to send back the jacket. They got by somebody at StockX. StockX is a very good app to order sneakers, There is a large choice, you can probably find what you want. Real Nike Zoom Vapor AJ3 RFs come with cardboard Jordan inserts in them, and no tissue paper. Kevin Kosanovich holds a Ph.D. in American studies and is an expert in American cultural history and hip-hop.